Meta Technology Partner

§01Instagram and Messenger

The enquiry that starts with a photograph.

Yachts are found on Instagram and asked about in a direct message. Yachtbase gathers Instagram and Messenger conversations into the shared inbox, so a social enquiry becomes a client rather than a screenshot.

All integrations

By application · 2027 season

§02What flows

In and out, always linked.

→From Instagram and Messenger into Yachtbase

  • Instagram direct messages from your business account
  • Facebook Messenger conversations from your Page
  • The sender, matched or created as a client

←From Yachtbase back out

  • Replies from the shared inbox
  • Conversations qualified into a lead or enquiry
  • Messenger and Instagram recorded as the enquiry source

§03Why it matters

Three things that change.

01

Every channel, one inbox

Social messages sit beside email and WhatsApp, with the same labels, assignment and search.

02

Track where leads came from

Instagram and Messenger are recorded as enquiry sources, so you can see which channels earn their keep.

03

Official connection

Instagram connects through OAuth and Messenger through Meta Embedded Signup. Yachtbase is a Meta Technology Partner.

§04Connect

Three steps to connect.

  1. Step 1

    Open integrations settings and choose Instagram, Messenger, or both.

  2. Step 2

    Authorise your business account and Page with Meta.

  3. Step 3

    New conversations arrive in the shared inbox, ready to be assigned.

Provider dependent. Instagram and Messenger depend on Meta's app approval and production credentials for your accounts. We guide you through the connection during onboarding.

§05Works with

Where it shows up.

§06Questions

Asked and answered.

Is Yachtbase an official Meta partner?

Yes. Yachtbase is a Meta Technology Partner.

Which accounts can I connect?

An Instagram business account and a Facebook Page, which handles Messenger conversations.

Do these conversations create clients?

Yes. The sender is matched to an existing client or added as one, and merged with the same person's email or WhatsApp identity.

Can I disconnect later?

Yes. Each channel can be disconnected from your integrations settings.

§07Applications open · 2027 season

Bring the whole business aboard.

Fleet, clients, every channel, every signature and every payment, finally in one place.